FTC Reaches $20M Settlement with Vivint Smart Homes over 'Wh

FTC Reaches $20M Settlement with Vivint Smart Homes over 'White Paging' Scheme


Tech
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April 30, 2021
On Thursday, the Federal Trade Commission (FTC) announced that it reached a settlement with Vivint Smart Homes Inc., a smart home security and monitoring company, thus settling claims that the company “misused credit reported to help unqualified customers obtain financing for the company’s products and services.”
Previously, the United States, acting on behalf of the FTC, filed a complaint in the District of Utah against Vivint, alleging that Vivint violated the Fair Credit Reporting Act (FCRA) by improperly obtaining credit reports in order to qualify potential customers for financing for its smart home monitoring and security products. The FTC also averred that Vivint violated its Red Flags Rule because it failed to implement an identity theft prevention program as required for companies that regularly use or obtain credit reports. The agency claimed that Vivint used door-to-door salespeople who worked on a commission basis to sell the company’s products and services.

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