Google Cloud enabled, AI enhanced Cantonese Chatbot to be Offered by Hong Kong Insurer YF Life Hong Kong-based insurance firm HKBN Enterprise Solutions (HKBNES) in order to offer a Google Cloud-enabled Cantonese voice chatbot. The chatbot will be supporting insurance services and is expected to be introduced in early 2022. The chatbot uses Google Cloud‘s AI tech and HKBNES’s ICT capabilities to provide voice dialogue and enhanced services for YF Life’s clients. In order to support its business strategy, YF Life aims to offer improved, seamless customer experiences. The company aims to service the multi-lingual requirements of its clients.