Contact tracing has been more than a buzzword during the coronavirus pandemic. In some cases, it has been an issue of life and death. Tracking who an infected person has been in contact with is an important tool to minimise disease spread, and technology from the physical security industry claimed a role in contact tracing early on – and continues to provide benefits as companies seek to reopen. We asked this week’s Expert Panel Roundtable: How can the security industry enhance contact tracing? The return to the workplace is a focal point for many in the built environment but one of the most important elements is easy to overlook. Guest services will be vital in the return to the workplace. Front-of-house teams will be responsible for welcoming building users back and reassuring them as they negotiate shared spaces in the post-Covid era.