"Mental health affects everybody." | Health service working to provide mental health service training A contract Alliance Health Service has with the county allows for the Shelby County Fire Department to take patients to AHS locations. Author: Rebecca Butcher Updated: 10:19 PM CDT June 28, 2021 MEMPHIS, Tenn — The COVID-19 pandemic has had a major impact on lives, leading to more stress and overwhelming situations. A Memphis health center has reported an increase in mental health patients during the pandemic and is training EMTs to better respond to mental health patients. If a 911 call comes in, an ambulance shows up and if it’s determined the person needs behavioral health intervention, that patient can be brought directly to Alliance Health Services’ doors.