PHOTO: NeONBRAND/Unsplash In research carried out about a year ago, just as the COVID pandemic was really spreading, the Boston-based global consultancy Bain & Company looked at the forces that were not only forcing workers to stay home â COVID-19 â but also the technology that enabled them to stay at home. Based on survey responses from nearly 800 executives worldwide, it found that many companies had no choice but to turn to automation to keep the business running. The crisis forced companies to move their operations remote within a matter of days, underscoring a greater need than ever for automation technology to help maintain business continuity.