Advertising Feature An Advertising Feature is created, supplied and paid for by a commercial client and promoted by The Irish Times Content Studio. The Irish Times newsroom or other editorial departments are not involved in the production of advertising features. How can business leaders deliver new growth? David Conway, lead partner for Deloitte Digital, outlines the steps involved in making this transformation effectively about 5 hours ago Supplied by Deloitte Deloitte research has found that organisations that focused on human experience are twice as likely to outperform their peers. Photograph: Shutterstock
During the pandemic a large number of business invested aggressively in online channels and digitisation to survive. Many have shown remarkable resilience in responding to an extremely challenging socio-economic environment. Some of these measures have been tactical and will prove short lived. However, others offer longer term potential that could provide the basis for an enduring period of productivity. As businesses emerge from the pandemic a number of questions present. Foremost amongst them is, how can they help return their business to sustainable growth and what do they need to do to achieve this?