How strategic planning has changed 1SHARES “What we need to do is always lean into the future; when the world changes around you and when it changes against you—what used to be a tailwind is now a headwind—you have to lean into that and figure out what to do because complaining isn’t a strategy.” — Jeff Bezos, Founder of Amazon The pandemic has changed almost everything. How we shop. How we educate. How we work. The pandemic has also changed how strategic planning is done at credit unions. Long gone are the lofty five-year visions and built-in growth. The banking industry is just changing way too fast.