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picking up some of those forever stamps when the post office reopens tomorrow because next month, the price of stamps is going up again, this time by 3 cents. on january 26th, it will be costing you 49 cents just to send a standard letter. 34 cents for a postcard and by the way, the post office lost $5 billion last year. well, grandma may not be getting a thank you call from the grandkids today because the sweater she sent for suzi or the baseball ball glove for bobby may not have made it in time for christmas in she sent it by u.p.s. margaret connly joins me from new york. when a company releases a statement saying we're terribly sorry, that's never good. what happened here? >> brianna, they're backlogged and delivers may not make it in time. u.p.s. did say they're sorry. here's nor from their statement. u.p.s. is experiencing heavy holiday volume and making every effort to get packages to their destination. however the volume of air packages in our system exceeded