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use this route every day. it's the busiest route in north america. now those who use the line on a regular basis are scrambling to try to find seats using other means of mass transportation. joe johns joins me now. airlines, bus lines, even rental car companies are getting flooded with calls right now. >> reporter: that's absolutely right, jake. the problem is in philadelphia but the fallout extends all the way down here to washington, d.c., as far north as boston. as you said buses are affected cars are affected. even rental cars. i just got an e-mail a few minutes ago from hertz the rental car company. they say they, too, are seeing a spike as a result of the accident in philadelphia. there were crippling spillover effects for travelers all over