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that the communications was so poor they felt like they really nee needed guidance and information. it was a pretty terrifying event. with that said, i know that a lot of media is reaching out to the flight attendants. the interviews have been very emotional. this was a really significant event. with zero information at the time. there's a lot of trauma they are working through. it's going to be a long process. it was terrifying. i would ask -- the ntsb is asking, please give them that time. they are working with peer-to-peer counselors. they need that time to heal. they have asked us to mention