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it from moving off its stops were missing. my question to you this morning is, has your team determined if the door plug bolts were never installed? >> well, we don't know yet that they were missing. we know that there's a fracture on the top of the door plug, on the components that kept the door plug in place, but there are bolts that go there and so we don't know if the bolts broke, we don't know if the bolts weren't there in the first place, so when we take that door plug back to our laboratories, we're going to look at it in a microscope and figure out were there bolts here in the first place. if there were not, then we have even more questions. >> one of the other stunning things that you and i talked about when you joined us on monday is that during all this depressurization, the cockpit door just flew open and that's not in the manual for the pilots.