and last updated 2021-03-05 12:19:52-05 KANSAS CITY, Mo. â As people continue to struggle during the pandemic, requests for emergency rental assistance are nothing new for SAVE, Inc. Before the pandemic, staff members were used to fielding five to 10 calls per week. "We're now getting easily 60 to 80 calls a night," SAVE, Inc. CEO Blaine Proctor, said in an interview on Thursday. The nonprofit has been on the front lines of the housing crisis for 35 years, but none of them have been like the current year. "Well over 75% of the people we're hearing from we've never had a relationship with," Proctor said.