Outreach during the pandemic By Nina R. Keller, - Executive Director, Area Agency on Aging District 7 2020 has certainly been a year none of us will ever forget. It’s been a year of learning and adjustment, but through the entire process, our Agency has continued to provide the essential services that so many of our consumers depend on. Recently, our state association, the Ohio Association of Area Agencies on Aging (o4a), distributed a survey to Ohio Area Agencies on Aging (AAA) and published a special report with the results. Highlighted was the response of AAAs to the needs of our communities and what challenges lie ahead as we all grapple with the long-term effects of the coronavirus. The responses from the survey revealed that the needs for older adults are growing and changing, with more emphasis on how to live with the reality of the virus safely, but most importantly, in a way that does not disengage older adults from the efforts to move us all forward with the new “normal.”