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The Drum | Should Brands Ditch X As A Customer Service Platform? : vimarsana.com
The Drum | Should Brands Ditch X As A Customer Service Platform? : vimarsana.com
The Drum | Should Brands Ditch X As A Customer Service Platform?
The platform formerly known as Twitter has long provided companies with a space to effectively field customer queries and complaints. Will that change as it morphs into X and tweeting leaves the vernacular? Most experts are doubtful.
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