A new 'kitchen fee' at restaurants is upsetting customers : vimarsana.com

"If it's optional, you don't want to be that person that says, 'Hey, I don't want to pay this,' because then you look like a jerk."

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New York , United States , Steve Marchioine , Melissa Fleischut , Matthew Mancini , York State Restaurant Association , New York State Restaurant Association , Western New York , South Buffalo , Casa Di Francesca ,