Financial planner Mel Kenny was cold called while dealing with his dead mother's estate Bereaved Britons have been urged to be on their guard against scammers after a financial planner and one of his clients were cold called while dealing with the affairs of deceased relatives. Mel Kenny, 48, from North London, who works at the firm Radcliffe & Newlands, saw his deceased's mother's landline called twice in the hours after he officially registered her death with the Government's 'Tell Us Once' service late last November. The same thing had happened to one of his clients earlier in the summer, who reported she had received an increase in scam calls after registering her husband's death with the service.