Campuswide self-studies at Capital University lead to changes inside and outside the classroom—and measurably improved rates of student success. At Capital University in Columbus, Ohio, our institutional promise to students and their families is that we will ensure that all students have the academic support, campus services, and close mentorship they need to realize their educational goals. In 2009, as the result of a universitywide strategic planning process, we made a commitment to identify and remove barriers to student success with the goal of improving first-to-second-year retention and graduation rates. While the economic incentive for student success was compelling, the moral imperative to keep our promise was paramount.