Insights from REB’s Industry Thought Leader of the Year 18 February 2021 This episode of Secrets of the Top 100 Agents sees Grace Ormsby joined by the winner of the Industry Thought Leader of the Year category at the 2021 REB Awards, Jodi Ford. The director of property management at Coronis, Jodi shares some of her biggest wins throughout the pandemic, reflects on how her business leadership skills have pivoted since the turn of the century, and offers up some valuable advice to aspiring team leaders and managers. In this episode, you will hear: • How Jodi organically grew her team to 70-plus employees