Intelligent Process Automation helps elevate MetTel to become Gartner visionary leader News provided by Share this article Share this article SAN FRANCISCO, Jan. 7, 2021 /PRNewswire/ -- Global telecommunications provider MetTel has been named a leader in Gartner's 2020 Magic Quadrant for Managed Network Services (MNS). This makes MetTel the only U.S based company in the leader's quadrant in this year's report – an achievement largely driven by the innovation of their Software-Defined Wide Area Network (SD-WAN) offering. In a recent blog post, MetTel CEO Ed Fox also attributed this success to collaboration with key channel partners – one of which is intelligent process automation provider Intelygenz, which delivered an intelligent ticketing system with automated triage capabilities.