Photo by Ariel Skelley/ Blend Images Telehealth visits more than doubled in March 2020, and this was a welcomed change as doctors rated is the most promising technology during COVID-19. However, this also presented clinicians with the biggest test of translating compassionate care into practice in order to ensure patients are given appropriate care even in the most complex cases. Experts discussed how clinicians can continue to deliver quality care, despite the challenges of disruptive pathways, with the required level of compassion during the 'Combining Digital with Compassionate Care' session at the HIMSS21 European Health Conference on 9 June. The speakers were: Dr Alec Price-Forbes, consultant rheumatologist and lead for EPR (UHCW and CCIO for Coventry and Warwickshire's Health and Care Partnership (STP); Dr Christie Watson, professor of Medical and Health Humanities, University of East Anglia, UK; Dr Allan Wardhaugh, clinical lead, national clinical framework, office of chief medical officer, Welsh Government, UK; Dr Franka Cadée, president, International Confederation of Midwives (ICM) Netherlands; and Ms Kathy-Anne Sienko, executive director for Nursing Affairs, King Faisal Specialist Hospital & Research Centre, Saudi Arabia.