90.5 WESA's "The Confluence" for Tuesday, February 9, 2021 On today's program: Designer and Carnegie Mellon University instructor Karen Kornblum explains how the state’s COVID-19 website could be improved as more and more people seek vaccines; Those with Phase 1A eligibility are having a hard time scheduling their vaccination, and reporter Kiley Koscinski explains how they’re enlisting family and friends to make an appointment. Despite its appealing design, the state COVID-19 website could be improved to help with vaccinations (0:00 — 7:58) The state’s coronavirus vaccine rollout caused a lot of confusion, from figuring out what phase someone is in, to the struggle of scheduling an appointment online.