In response, City Director of Protective Services Lindsay Holm said he had spoken with the individual that afternoon and noted an issue regarding calls, and particular how calls are taken after hours. Holm noted that calls during the after hours time would be answered by the provincial call centre or dispatch center. Holm said he would review the issue with their dispatch centre to make sure those calls aren’t being dropped off. If it is something that needs to be handled by the RCMP, they will make sure those calls are directed to them. “I want to make sure that if they are experiencing something like that that they get the service they require,” said Holm.