iTWire Tuesday, 25 May 2021 23:07 Digitisation of audio lagging behind when it comes to enterprise transformation Shares Matthew Fowler, Managing Director for Asia-Pacific, VIQ Solutions COMPANY NEWS by Matthew Fowler, Managing Director for Asia-Pacific, VIQ Solutions: According to internal research conducted by VIQ Solutions, approximately 15 percent of the audio recorded by organisations, courts, law enforcement and other agencies including government bodies, is currently being digitised. According to Gartner, 91 percent of businesses are engaged in some form of digital initiative, while 87 percent of senior business leaders say digitalisation is a priority. So why then is audio and video data being overlooked? To some extent, the tools available for digitising a recording have not been as immediate and available as those for scanning and digitising paper documents. Intelligent capture solutions have been in the market for some years now, with increasing accuracy and scale.