Article content A man in his 80s lived in shelters for two years. He received no other help. His name wasn’t even on a waiting list for housing. We apologize, but this video has failed to load. Try refreshing your browser, or Jarvis: 'The issue is big, it is complex and we can't rely on the benevolence of good-hearted people to solve this problem' Back to video A woman who needed long-term care lived in a shelter for almost a year. No one assessed whether or not she was eligible for long-term care. A woman who walks with a cane shuttled, in pain, two kilometres every day between two shelters, one where she could sleep at night and one where she could spend the day. She cried and begged for help finding a place to live.