The Jamaica Public Service Company (JPS) has expressed "shock" and "disappointment" at a news release by the Office of Utilities Regulation (OUR) on Tuesday indicating tens of millions of dollars owed to customers by the JPS for Guaranteed Standard Breaches. “We are surprised by the timing of this release from the OUR, given the fact that JPS is awaiting the response of the Ministry of Science Energy and Technology (MSET) on our application for the invocation of the force majeure clause in the licence that governs our operations,” said Winsome Callum, JPS’ Director of Corporate Communications, in a news release on Tuesday afternoon.