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Hurricane Gilbert wrecked the transmission and distribution system of the country’s electricity and telephone service providers in 1988 – thirty-five years ago. Many telephone consumers could not contact relatives and friends overseas, and those...
Ogfem said the suppliers either missed or delayed compensation payouts that were due when they did not provide a final bill within six weeks, as required when a customer switches providers.
Ogfem said the suppliers either missed or delayed compensation payouts that were due when they did not provide a final bill within six weeks, as required when a customer switches providers.
The Fair Trading Commission (FTC) has amended three of the Guaranteed Standards of Service (GWS) of the Barbados Water Authority (BWA) and added one new standard, and if the company fails to meet the new deadlines stipulated in the Decision, it
The Barbados Water Authority (BWA) will be required to adhere to new standards over the next three years, including acknowledging customer complaints within a shorter period.Acknowledging that the BWA is the sole entity responsible for supplying potable water in Barbados, the Fair Trading Commission (FTC) said in its new Standards of Service document for the Authority that it had a responsibility “to ensure that there is operational accountability and that customers are afforded acceptable standards”.It noted that in the absence of competition, the company had little market-driven incentiv...