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A holiday firm owner says he lost bookings because of the time it took to restore an internet link.

The Jamaica Public Service Company Limited (JPS) and the National Water Commission (NWC) are reporting declines in breaches of the Guaranteed Standards (GS) for the October to December quarter in 2020. JPS’ compliance report on its Guaranteed Standards’ performance indicated that 16,952 breaches were committed during the quarter, representing a nine per cent reduction over the preceding period. These breaches attracted compensatory payments of approximately $37.1 million. Estimated bills, estimation of consumption and connection to supply accounted for the highest incidents of breaches. T...

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KINGSTON, Jamaica — The Office of Utilities Regulation (OUR) is encouraging Jamaicans to ho...

The Jamaica Public Service Company (JPS) has expressed "shock" and "disappointment" at a news release by the Office of Utilities Regulation (OUR) on Tuesday indicating tens of millions of dollars owed to customers by the JPS for Guaranteed Standard Breaches. “We are surprised by the timing of this release from the OUR, given the fact that JPS is awaiting the response of the Ministry of Science Energy and Technology (MSET) on our application for the invocation of the force majeure clause in the licence that governs our operations,” said Winsome Callum, JPS’ Director of Corporate Commun...