It comes to reinteract racism. Once the weather passes and pg e gives these areas the all clear. That is when all of their crews go out and the choppers go out. They physically look at all of those lines. Make the repairs and go from there. We want to get to that News Conference. Pg e is holding in San Francisco right now. Lets go to the podium. This is not how we want to serve you. This is not how we want to run our business. We are in the business of providing power. Not taking power away. So we feel the impact of the decision. I understand how it alters. How it disrupts the normal flow of life. In the normal flow of community. But there is another part of the reality we are in with winds like we saw the last 24 hours or so and the condition of the vegetation. We simply could not continue to run parts of the system given the risk to Public Safety. We struggled with the decision as we do with any decision to turn off power. We wave the level of acceptable risk given the circumstances. The wind in the vegetation. And we determined we must have zero risk of a spark. So what exactly was the risk . We know from history that wind speeds the wind speeds which our lives can be affected and cause a fire. Wind speeds at about 45 mile per hour or higher leads to a risk on the distribution lines. The little lines that go to your house or business. Of causing a fire. And about 55 Miles Per Hour that same risk appears on the transmission lines which are the big wires that hooked to the little wires. We also know what level of fuel content brings the highest risk of fire. How dry the grass and other plans are. What level of this brings the greatest risk of fire. And also how humidity affects us. In this event the fuel content of the vegetation was at critical levels. Very dry. Humidity very low. And of the 33 counties that were affected by our action so far at least 21 had wind gusts above 45 Miles Per Hour. At least 15 had wind gusts of about 50. We saw peak wind gusts is 77 Miles Per Hour in this event. So we faced a choice here between hardship on everyone or safety. And we chose safety. I do apologize for the hardship this has caused. But i think we made the right call on safety. A call by the way we made on the twoyear anniversary of the devastating northbay fires. Less than a year after the horrific campfire. I have been asked this question is this the new normal for us and our customers for all california utilities and their customers and for the entire west . A number of the western states have gone into the ps ps program. The answer is this is not the future any of us want to ve in. Our goal over time is to reduce wildfire risk further across the system. To shut off power and less frequently. And to further minimize the impact of shut offs. We can do this through several parts of our immunity wildfire safe the program through system hardening. Managing vegetation. A better tools on situational awareness. My colleague here and his team are in charge of these efforts. And are doing yeomans work. But again given the risk to Public Safety the desire to have zero spark. During conditions like the ones we have had the last several days. We will very likely to have to make this kind of decision again in the future. And if and when we do there are many things we need to do better next time than we did th time. First we commit to communicating with our customers and communities with as much notice as possible. As much clarity as possible. And as frequently as possible. We did not deliver on that commitment this time. Our website crashed several times. Our maps are inconsistent and perhaps incorrect. Our call centers were overloaded. Put it simply we were not adequately prepared to support the operational event. This will improve. Second we commit to restart restoring power as quickly as possible. We have to wait for the weather to pass. We have to inspect every line we turned off. That is about 25,000 miles of line. And then when everything is good we can turn the power back on. We will tell you how many customers have been restored. So that is the process. As i said at the beginning i want to be clear on this. The buck stops with me on these events. I do have the benefit of 23,000 colleagues at pg e to help me and another a number of contractors. They work and they do it well. Here is why i bring this up. If you are upset about this event do not take it out on those folks. We have thousands of men and women literally thousands. Out there right now. Working tirelessly to restore power. Including many who actually lost power themselves. We have had employees shot at. Punched. Used profanity. Cursed. All kinds of bad things. These people are here to help you. They are working for your safety. They are bringing the lights back on. And they live in your communities. It is important we let them do their work. Because we need them to do it. I will conclude with this. I have a sile primary goal and it is one of the reasons i came here to pg e. Which is to prevent any catastrophic events that have loss of life and property like the ones we have had the last two years. That is my goal. So now let me provide an Operational Update on where we are. Thank you bill. Good evening. Take you for joining us again. 5 pm this evening our team of more than 6300 employees and contractors along with 44 helicopters. Are actively engaged or supporting the conducting safety inspections repairing equipment and restoring power across the service area. Of the approximately 730,000 customers that were impacted as a result of this event. We have restored power to approximately 31 or 228,000 of our customers. Those restorations have occurred. In part sarah foothills. The bay area. As well as humbled. We have about 510,000 customers that remain currently out of power. And we have teams as i stated of more than 6300 that are actively working at the moment to try to safely and as quickly restore power to our customers who have been impacted. At this point in time have determined that the adverse weather conditions have subsided. To the point where we could begin the safety inspections. We made that decision earlier this afternoon. With the exception of a footprint in the sierra foothills. That includes the paradise and the surrounding areas. And the kern county which we anticipate that the weather is going to subside later this evening. And later tonight going into potentially tomorrow afternoon. And for these remaining counties where we have not commenced the safety inspections we will continue to monitor the weather. We will begin our safety inspections as soon as the weather subsides. Bill touched on this. I will reiterate. Consistent with the discussions we have been having the last couple nights. The process that we use to ensure that we safely restore power back to our customers. It first starts with a determination of what we call all clear which is a determination where weather has passed our Respective Service territory. And at the risk of potential wildfires has subsided. Subsequent to that our crews and our contractors are dispatched and they are already prestaged at those locations. As soon as we get the all clear we are ready to move into action to conduct the safety inspections. Assess for damage. Repair the damage. And then safely restore power to our customers. As part of the safety inspections. Youre watching the latest pg e update. This is the News Conference that will continue. The ceo bill johnson saying earlier. Admitting they were not prepared for this event. of t reenergized. He did own it and set the website was constantly crashing. Some of the maps were not in place. He also addressed customers asking if this was going to be the new normal. Pg e was saying they were going to make sure this happened as little as possible. Again we are your source for everything you need to know about the power shut off. You can continue to listen to this press conference by heading to the website. Some lets check back with emily turner in Pleasant Hill where the power is coming back on. That is good news. Reporter it is good news. It is part of the 31 that has now been reenergized. Ive been talking with customers all morning. I joined by one junior. You guys own a restaurant. What has been the most frustrating part about this process . System and the lack of communication pg e has given us. It was basically a day before they told us the lights and everything was going to be shut off. We have customers we wanted to have in over 150 rest the rations. Reservations. Other produce and all the workers. We feel bad about that. Reporter it has been a rolling timeline for them. Which is been a rolling timeline for you. Has this cut into your bottom line . No question about that. I think we feel bad about our customers. We really wanted to be open. Me and my dad work hard to try to be open. The fact that we are not open it really hurts us. It makes us very irritated. Reporter when it comes to the timeline you thought it would come on at 5 pm. It came on at 5 15 pm. What does that leave you guys to scramble with at the end of the day not just reservations but your product and what is in your freezers . We had to cancel all the reservations for tonight. So far they told us it was 5 17 pm. There was no way we could open for the few hours we had love. It takes us at least an hour and a half to prep everything to open. The fact by the time it would be 6 pm. We would only be open for two hours before we close. We had nobody. Everybody was questioning whether or not we have plenty of phone calls and people coming in. It has been difficult. Reporter i have seen the people driving by. I heard the phone ringing off the hook. You will be open tomorrow. Perfect. Im glad your power is back on. Hopefully the power role returned to everybody else. Making progress in morgan hill. Not all parts of the city have their power back on yet. Joins us now without Law Enforcement has been keeping the public safe. Reporter we have been watching pg e crews work all day long. They have power back up in many parts of the city. Main and butterfield about 45 minutes ago. All day long we have been tracking how Law Enforcement has been dealing with the shut off. Doing what they can. In san joses it was just if you stop signs at times. At others there was a full blown electronic sign. In saratoga or stop signs. This one had a deputy keeping a watchful eye. Morgan hill an officer watching over an intersection is students got out of school. Montclair shopping district and officer posted outside dark storefronts. In fremont admission boulevard of the citys busiest intersections Police Officers were directing traffic by hand for some time. Until there engineers and caltrans jerryrigged the solution. Portable generators hooked up to the control box the power just this one intersection alone. There are extra gas cans just in case. All over the area Law Enforcement agencies are finding a way through the power shut off. But none stand out quite like morgan hill. How does it feel to be alone in this . Our city staff and leadership step out of their comfort zone. Reporter last night they were the only Lease Department and the bay area to impose a pedestrian curfew in the shut off area. Officers were out looking for anyone Walking Around in the dark. By midnight a sergeant spotted chris and jason gomez along hill avenue. One of the individuals had broken glass on his clothing. Eventually found what appeared to be some burglary tools. 50 feet away from where they were located. We found two vehicles that had their passenger windows broken open. Reporter is crews worked to get power back up leaders are mulling over a curfew for a second night in a row. Neighbors today say it is a good idea. It is a good idea. So stuff like that doesnt happen. I think the curfew is that good. Until all the electric is back on i think they should. That is a wise decision. Reporter Morgan Hill Police say they have no regrets when it comes to posing the curfew yesterday. The mayor and City Attorney and city council and manager are meeting for a decision about a curfew on the second night. It will be a game decision depending on how much power is out on morgan hill. San jose mayor said his city has already incurred half 1 million in Public Safety costs during the shutdown. He wants pg and needs a foot the bill. With frustration mounting over the selloffs customers are demanding answers from pg e. The people whose job is to hold the utility accountable. Announcer Time Magazine reports the new american addiction. How juul hooked kids and ignited a Public Health crisis. Other news outlets report juul took 12. 8 billion from big tobacco. Markets ecigarettes with kid friendly flavors and uses nicotine to addict them. 5 million kids use ecigarettes. Juul is following big tobaccos playbook. And now, juul is pushing prop c to overturn ecigarette protections. Vote no on juul. No on big tobacco. No on prop c. In moraga a wildfire evacuated 150 families overnight. It burned 50 acres. No word on how it started. Officials did eliminate powerline and lightning as causes. How residents were notified during the power outage. Reporter moraga and the power came back at 5 pm. You can see the lights at the 711 came back on. Take a look at the traffic signals. Those lights are also back on. Earlier this morning when there was no power the police chief said it was back to the pre internet and precell phone days. Banging on doors to evacuate people. They banged on our front door and rang the doorbell until they woke us up. Reporter a lot of people were asleep when the fire broke out. Since pg e shut off power to parts of moraga last night the Police Department could not reach evacuees via land lines. Cell phone reception is very limited. The Sanders Ranch neighborhood where the fire was burning. Not the perfect storm. It was the worst storm. Reporter Emergency Responders used reverse 911 to alert people in the fire zone. Many people say due to the power outage they could not get notifications. The police and firefighters went back to the good Old Fashioned way. Bullhorns and doorknocking. 1 am in the morning. Will use the streetlights. We are used to ambient light. Light from our homes. We did not have any of that. Reporter this man is one of the few with power because of solar panels. His communication providers and lost power. So he also could not get any official alerts. We had no cellular. No internet. Our neighbors woke us up. Everyone is driving up and down the street yelling and knocking on doors. It was a neighborhood effort. Reporter knocking on front doors. With the power out you dont know if the home is occupied or not. Reporter even though the fire is now out most evacuees remain on high alert. Due to the gusty winds. Many people say the wins during the daytime were much stronger than when the fire broke out. It is not very settling right now. We are back. Reporter you can tell how windy it is in that interview. Evacuation order lifted. No homes destroyed. No injuries. That is the good news. The police chief said he will have to figure out what is the best way to get those alerts out of the future. This is just another reminder. A good reminder for folks to get to know their neighbors as the saying goes a Good Neighbor beats any technology you can buy. The end it might be inside for those blackouts that have sown chaos and confusion across the bay area. Wilson walker said the demands for answers from pg any are just getting started. 11 frustration directed at pg e over the past couple days. What about the agency that is charged with Holding Pg E Accountable . This cannot be the new normal. We cant accept it as the new normal. And we wont. Reporter and remarks that lasted one minute the president of the California PublicUtilities Commission called pg es execution of the safety shut off acceptable. At the regularly scheduled meeting today in San Francisco. Other commissioners had quick questions for puc staff about the many things that have gone wrong. I assumed that type of coordination was occurring already. Is my area really affected . When is it going to happen . Pg es public ination rt of this program appears to be an utter failure. In more ways than one. He dark reporter Utility Reform Network her response to the pucs response. In our view the negligence has gone on now for over 20 years. Negligent tree trimming. Criminal behavior has gone on. This is the result. Once again. The commission doesnt seem to expect a lot out of pg e. A lot of the calls we got our what do i do with my batteries . How do i keep my equipment running . Those are the things in peoples minds. Reporter serves the people most affected by an outage like this. She has stayed open in the dark for them. She said the shutdown has only proven that no one pg e or the puc had all of the answers for the lights started going out on this scale. This is the first time this has happened. It is unprecedented. Nobody knows what to do. It is an experiment. Reporter this event was the kind of thing that will ultimately require some kind of postmortem their words no word on when that might happen. They did not take questions. Good news of the weather department. Red flag warning canceled. Wind advisory no more love. However there is a reason why chapstick sales might go up over the next two days. We are not entirely done with the dry air. I want to talk about that coming up in the forecast. This is exactly the type of scenario firefighters were worried about for several days. Three alarm fire directly beneath pg any lines on San Bruno Mountain in brisbane today. The crews attack that from the ground and the air. As the wind drove the flames uphill. It was under control in 90 minutes. No word on how the fire started. Lets go to our meteorologists for the latest. The first thing i have to do is give you the review on how impressive the wind speeds were overnight. Take a look at the numbers. The two on top of the most impressiv