Get latest articles and stories on Latest News at LatestLY. Amid rising instances of service quality issues and consumer complaints, TRAI on Friday asked telecom operators to report call drop and outage data at the state level also and take immediate steps to "demonstrate visible improvement" in quality of service and connectivity experience for consumers across the country. Latest News | Improve Telecom Service Quality Immediately, Report Call Drop Data at State Level Too: TRAI to Telcos.