The telecom regulator on Thursday had issued directions to telecom operators to act swiftly to stop the misuse of headers and message templates, as it came down heavily on unauthorised, pesky promotional messages by telemarketers.
On the issue of pesky promotional calls and messages, TRAI said telcos will be asked to implement an AI/ML tool which has been found to be effective in detecting and blocking spam
Get latest articles and stories on Latest News at LatestLY. Amid rising instances of service quality issues and consumer complaints, TRAI on Friday asked telecom operators to report call drop and outage data at the state level also and take immediate steps to "demonstrate visible improvement" in quality of service and connectivity experience for consumers across the country. Latest News | Improve Telecom Service Quality Immediately, Report Call Drop Data at State Level Too: TRAI to Telcos.
With an objective to generate employment, promote competitive markets & safeguard the interest of consumers, key economic sectors have been reformed in India
The Union Cabinet, chaired by the Prime Minister Narendra Modi, on Wednesday approved a number of structural and process reforms in the Telecom sector. These are expected to protect and generate employment opportunities, promote healthy competition, protect interests of consumers, infuse liquidity, encourage investment and reduce regulatory burden on Telecom Service Providers