To print this article, all you need is to be registered or login on Mondaq.com. Instability and uncertainty were the two constants in 2020. The COVID-19 pandemic uprooted social norms and challenged businesses. The long range impact of that instability and uncertainty remains to be seen. For different reasons, instability and uncertainty governed class actions in Canada in 2020 as well. A series of landmark decisions and legislative amendments impacted key substantive and procedural areas of the law, moving in both plaintiff- and defendant-friendly directions. While the long range impact of these developments remains to be seen, the objective is certain: to clarify, simplify and streamline not only what the law