PHOTO: Adobe With an ongoing shortage of software developer and data science talent globally, companies are scrambling to reduce the strain and demands on IT departments with limited resources. low-code/no-code technology helps bridge this IT gap by automating processes without taxing the IT department. Pushing Digital Transformation New research from Boston-based Creatio, which develops a low-code platform for process management and CRM, appears to indicate that organizations are using low-code/no-code to push their digital transformation initiatives forward. In fact, according to Creatioâs first State of Low-Code/No-Code Report low-code tools enable business users develop agile process improvements and innovations over time.