M&S Bank has announced it is closing all of its current accounts this summer, in a shock move which will also result in it shutting all 29 of its in-store bank branches. But credit card, loans and insurance customers aren't affected â we've full info on what's changing and what you need to do below. Update: 26 March 2021: Until now, M&S Bank had said that customers who switched to HSBC or First Direct wouldnât be eligible for the bonuses â a free £125 or £100 respectively â if theyâd opened their account since 1 January 2018. However, it has now U-turned on this and all M&S Bank customers can now bag switch bonuses from HSBC and First Direct.