Mass. will offer more help for people struggling to get vaccination appointments Lawmakers urge Baker to scrap the dispersed system of finding vaccinations for a centralized registration site By Andy Rosen and Hiawatha Bray Globe Staff,Updated January 28, 2021, 7:48 p.m. Email to a Friend With demand for the shots running high, a doctor was kept busy at a one-day vaccination clinic in Seattle this week.Ted S. Warren/Associated Press Governor Charlie Baker said Thursday that Massachusetts will soon unveil a telephone hot line to help people struggling to book COVID-19 vaccination appointments, responding to widespread complaints that the online system has proved maddening for eligible residents, seniors especially.