China's ongoing efforts to integrate its nonemergency government hotlines will make it easier for the public to have their voices heard and improve the efficiency of administrative services, an official said on Thursday. According to a guideline published by the General Office of the State Council on Wednesday, the country will merge government departments' existing service hotlines into one unified 12345 hotline this year. The move will not affect emergency numbers, such as 110 for the police, 120 for the ambulance service and 119 for the fire brigade. Di Jing, head of the office's unit responsible for the transformation of government functions, told a news briefing on Thursday that the merging of government hotlines is part of efforts to build a service-oriented government that offers one-stop services.