Financial Rights Legal Centre It comes as the Government has introduced a bill to repeal the very same safe lending protections it used to justify exposing financial hardship information in the first place. Seeking a repayment arrangement from your lender because of a temporary set-back has until now been a matter between banks and their customers. Financial Rights Legal Centre Chief Executive Officer Karen Cox said the passing of this bill means that financial hardship information will be retained on a person’s credit report for twelve months or more, even if an individual is only in hardship for a very short time.