While many entities have been stumbling over major hurdles with employee retention and engagement throughout the COVID-19 pandemic, New Orleans’ Ernest N. Morial Convention Center (ENMCC) strode forward—by leaps and bounds.
The center, already decorated with several “Top Workplaces” awards, including two this year, launched the Innovation Lab in July, aimed at even further improving company culture and, ultimately, customer satisfaction by placing ownership of the initiative in the hands of employees.