New Scam Tactics Targeting Utility Customers: Eversource Patch 5 hrs ago CONNECTICUT — Scam artists are "aggressively targeting" utility customers, officials at Eversource Energy said this week. Eversource officials are waring customers to be on the lookout for new tactics with scammers now fine tuning their techniques to including phony caller IDs that display "Eversource" and scripts that sound like a legitimate company representative threatening to disconnect electric or gas service because of an unpaid bill. "Unfortunately, these scammers sound legitimate, and, with a phony caller ID. they're even more convincing. So we all need to have our guard up more than ever,” Eversource Senior Vice President and Chief Customer Officer Penni Conner said. "These scam artists sound sophisticated and are ruthless. That’s why we're reminding customers to beware. If they get a call and the caller's message doesn’t look or sound right, don’t panic and don’t pay.