Local employers urged to upskill managers to better support workers with conflict, wellbeing and progression Date published: 19 April 2021 Daphne Doody of CIPD North Three leading organisations - with a shared purpose of driving good and fair work opportunities in Greater Manchester - have collaborated to produce a new guide full of insight and resources to upskill line managers and support an increasingly diverse and remote workforce. According to the guide, only 40% of line managers receive any people management training and ‘management style’ is a main cause of work‐related stress for many. Soft skills in hard times: why good people management matters more than ever’ - developed by the CIPD, Greater Manchester Employment Charter and ACAS - highlights the skills and behaviours managers must develop to engage staff in productive work, support their health and wellbeing, as well as encourage learning and development and an inclusive workplace culture, where conflict is resolved quickly and compassionately.