Online Bank Shutdowns, Customers Could Not Access Their Mone

Online Bank Shutdowns, Customers Could Not Access Their Money


10 May 2021, 04:05 am
Online-based bank, Simple, shuts down on Saturday, and customers transitioning to the bank's parent company, BBVA, could not access their accounts. 
In January 2021,  the app-only bank officially announced, through an email to its users, that it was closing, The Verge reported. The company vowed to remain open during the transition period for its clients to transfer their money to BBVA USA. S
Unfortunately, instead of a silky smooth transition, customers were faced with error messages, such as "system error" and prompts that claimed their account information didn't exist," The Verge reported. 
(Photo : Simple)
Online-based bank Simple shutdown on Saturday, and customers transitioning to the bank’s parent company, BBVA, could not access their accounts.

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