Over $23 Million Returned to Missouri Consumers With the Assistance of the Missouri Department of Commerce and Insurance Targeted News Service (Press Releases) JEFFERSON CITY, Missouri, Missouri consumers received an additional $23.9 million from their insurance companies in 2020, thanks to the dedicated work of the department's Consumer Affairs Division and Market Regulation Division. "One of our primary responsibilities is to protect Missouri consumers and ensure they are treated fairly by insurance companies," said Chlora Lindley-Myers, Director of the Missouri Department of Commerce and Insurance. "We are a free resource to help people resolve any disputes they have with their insurance company." The monies were returned as a result of the Consumer Affairs Division's mediation work on complaints filed by consumers as well as the efforts of the Market Regulation Division in ensuring compliance with