The commercial and industrial (C&I) solar segment has lagged behind residential and utility-scale to this point, but not because of the opportunity. In terms of available surface area and financial impact for asset owners and off-takers, C&I arguably has the most potential. Yes, C&I solar is a perfectly ripe piece of fruit, but it hangs much higher up, requiring a different mindset and set of tools to reach it. For solar installers bold enough to pluck it, building out a robust operations and maintenance (O&M) strategy is essential for a few reasons. For one, a focused approach to O&M can develop a more stable solar business, when riding those oh-so-familiar ups and downs of the C&I solar coaster.