Portland bureau review confirms serious management problems May 18 2021 Commissioner Jo Ann Hardesty, in charge of the Office of Community & Civic Life, opposed releasing the public record. The city of Portland released a controversial bureau review on the afternoon of Tuesday, May 18. The review of the Office of Community & Civic Life confirmed longrunning complaints of serious management problems within the bureau. They included a toxic and dysfunctional work culture, punitive management practices, social and emotional harm experienced by employees, a disconnect between the bureau's goals and its practices, and a lack of resources needed to carry out its responsibilities. The review conducted by the ASCETA consulting firm recommended that the bureau be "reset" to align with the City Council's equity goals.