2:06 The COVID-19 pandemic has had a devastating impact on the economy, leaving many residents in Hawaiʻi unable to pay their utility bills. The Public Utilities Commission issued a utilities moratorium in May 2020 and has extended the deadline several times since. Despite many customers inability to pay for their electricity bill, the Hawaiian Electric Company was able to have a profitable year in 2020 through permanent and temporary changes to its operation costs. The company used $2 million of its profits to fund the Hawaiʻi Utility Bill Assistance Program, and $3.5 million to fund various community assistance programs during the pandemic. Advocate groups like the Sierra Club are calling for the Hawaiian Electric Company to do more.