financial needs and to help reduce barriers and stress related to healthcare costs, visits, and treatment. “We are so happy to be able to offer this service to our patients.” -MHSC Richardson “The Patient Navigation Program was developed by one of our employees, Patty Stickney. While Patty was working on another project, she identified how much stress medical bills caused patients and started looking for a way to help. She researched, continued looking for ways to help our patients and developed a plan on how we could make a difference. She shared her plan with the hospital administration and she was given the opportunity to put her dream into place.