1 Apr 2021, 09:12Comments (0) Tenants of both the public and private sector are feeling ignored and undervalued by their landlords, local authorities and building owners, writes Verity Calderbank of Stockport Homes Group and Home Marketing. And it’s not just the landlord and their representatives that are feeling this strain, it’s the companies in the middle too; a recent survey by Mori found that estate agents are trusted by less than one in three people. So, why the distrust? Homes are at the heart of people’s lives and tenants put a huge amount of trust and expectation onto the organisations that are supposed to look out for their best interests. After Grenfell, rent rises and the cladding scandal, many relationships are understandably brittle.