About BlackBeltHelp: BlackBeltHelp is the #1 AI-powered Contact-Center-as-a-Service provider for students, faculty, and staff in higher education. The OneStop solutions are designed to help higher education institutions unify all applications into a single, easy-to-navigate, analytics-powered dashboard to drive institutional processes and improve the user experience. This integrated, omnichannel platform – Simplify empowers the institution to integrate disparate systems across the campus to provide a simple yet powerful student service tool that increases institutional efficiency and helps in achieving engagement objectives effortlessly. BlackBeltHelp OneStop solution – a cloud-based, AI-enabled, and integrated voice, chat, ticket, email, and bot platform provides a multi-channel integrated ecosystem that enables the 200+ institutional partners to remove student barriers and reduce administrative burdens while enabling student success and engagement objectives. BlackBeltHelp solutions reduce administrative burdens, improve operational efficiencies while expanding access and reducing institutional costs. This is enabled by an AI-powered cloud-based platform offering integrated voice, chat, ticket, email, and bot technology.