Provide better services to COVID patients, Collector directs officials Updated: Updated: ‘No patient should be turned away on the plea of non-availability of beds’ Share Article ‘No patient should be turned away on the plea of non-availability of beds’ District Collector V. Vinay Chand has directed the officials to provide better services to COVID-19 patients. At a review meeting with officials at the Visakha Institute of Medical Sciences (VIMS) here on Saturday, he enquired about the services being rendered by doctors, nurses and other staff at the hospital. He directed that a roster should be prepared to ensure that the staff work in three shifts. Doctors and other staff should be available to the patients in all wards, he added.