Quiq Powers Digital Conversations on Instagram between Consumers and Brands Share Article Through Quiq’s new integration, brands can interact with customers using Conversational AI and human agents on Instagram Ads and Shops Quiq Logo Consumers should not have to leave a channel to speak with a brand or to make a purchase. By integrating Quiq with the Messenger API for Instagram, brands can connect their inbox to product ads on Instagram and interact with customers where they are. BOZEMAN, Mont. (PRWEB) June 03, 2021 Quiq, a leading customer engagement provider used by consumer brands to power digital customer conversations, including Overstock, Club Med, Men’s Wearhouse and Piaget, today announced that brands can now connect their business Instagram accounts with Quiq through an integration with the Messenger API for Instagram. The integration enables brands to respond to customer inquiries using both conversational AI and human agents, while owning the customer experience and building deeper and more engaged relationships. The company made the announcement during Facebook’s annual conference, F8 Refresh.