REPORT: Benton County Sees Big Increase In 2020 Calls For Service The Benton County Sheriff's Office released their annual report for 2020 which showed a huge increase in calls for service from 2019. According to the report, calls to the office were roughly 15,650. In 2019 the office received roughly 15,400--or nearly 250 less. However, if you compare 2020 to 2018 and 2017, the calls for service are roughly the same. Get our free mobile app The sheriff's office presents the annual report to the Benton County Commissioners each year. According to Sheriff Troy Heck, "The purpose of this report is to provide a broad overview of the activities conducted in the office to help strengthen communication and awareness of our services to the people of Benton County."